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Insights

Building a Forecasting Model Using the Six-Pack Metrics

Forecasting is the most important exercise you can do to understand how your business is working, anticipate challenges, and test what levers you can pull to hit your revenue and sales goals.

Insights

How to Get the Most Out of Customer Experience (CX) Using Analytics

Learn which key metrics DTC brands should track to optimize customer support performance and how CX analytics can help guide how to improve customer experience.

Insights

Fireside Chat with TULA Skincare

Recently we had a chance to take a step back from the day-to-day grind and catch up with one of our customers.

Insights

Customer Relationship Stories, Vol. 1: Two Merchants, Two Tales of Retention

Who Gives a Crap and Intelligent Blends, both rapidly growing DTC merchants, realize the value of using data to say, “I do” to their customers. Here are their stories along with some actionable customer retention tactics that increase LTV and engagement.

Insights

Data Snacks Video — Customer Satisfaction

Jeremy Horowitz, Director of Marketing at Daasity, Customer Satisfaction. Learn why it's critical for you to track this metric and how you can leverage these insights to inform your ongoing Customer Support strategies.

Insights

Data Snacks Video — Site Funnel

In this episode of Data Snacks, we dive into what a site funnel is. Learn the 5 key steps to the site funnel and better understand the importance of how your customer progresses from one stage to the next.

Daasity Events

Elevating eCommerce: Session 1 — Balancing Automation and Personalization in CX

Catch 4 key takeaways from Session 1 of the Elevating eCommerce webinar series: learn how top brands are building stellar CX programs with automation and personalization.

Insights

Customer Community with LoyaltyLion

Fiona Stevens, Head of Marketing at LoyaltyLion, was kind enough to guest host this episode of Data Snacks to talk about the importance of community in business. Learn some incredible statistics around ROI, and learn about how optimizing an eCommerce brand's relationship with different categories of customers can supercharge your business.

Insights

The Secret Sauce to eCommerce Success in a Digital-First World

Introducing Daasity’s Data Snacks. This series of short, educational videos are your fast track to understanding need-to-know metrics for success.

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