Learn which key metrics DTC brands should track to optimize customer support performance and how CX analytics can help guide how to improve customer experience.
Who Gives a Crap and Intelligent Blends, both rapidly growing DTC merchants, realize the value of using data to say, “I do” to their customers. Here are their stories along with some actionable customer retention tactics that increase LTV and engagement.
Forecasting is the most important exercise you can do to understand how your business is working, anticipate challenges, and test what levers you can pull to hit your revenue and sales goals.
When it comes to your customers, you should be looking to marry (not date) them. Doing this on a 1:1 basis is relatively simple, but in the world of eCommerce, owning and maintaining the customer relationship must be done at scale. And we’re here to help.
Introducing Daasity’s Data Snacks. This series of short, educational videos are your fast track to understanding need-to-know metrics for success.
How often have you heard retailers, restaurants, or other companies talk about “comp” sales? In retail, comparable store sales indicate the performance of a company based on sales from the previous period. For many, this happens quarterly or even monthly, and outlines how a store is performing year over year. However, year over year performance can be misleading if calculated incorrectly, which is why the use of a retail calendar is so important.
In this guest blog, our friends from Omnisend share best practices and key considerations for how how to easily and effectively improve your email ROI with remailing.
Guest blog! Our friends at X Delivery, the #1 shipping carrier for high-growth DTC brands, were kind enough to write a piece that explains the characteristics you should look for when choosing a shipping carrier for your business and important shipping carrier optimization variables to consider in the process.
Stay Data-Driven.